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FAQ

 What do you suggest for my first appointment?

We always suggest that each of our guests start out with a 90-minute Traditional Thai massage. In Thailand a Thai massage can last 2 hours or more depending on the individuals needs. We like to start each of our guests with at least a 90-minute Traditional Thai massage so that there is time to perform bodywork over the entire body and have time to focus on the areas that need more attention.

The Thai’s understand that a problem in the back, for example, is related to issues else where in the body. In order to fully address a problem area in the back its important to also spend time on the legs, arms and neck. We have seen significant results that benefit our guests when they schedule sessions for 90-minute or greater.

What should I expect at my Thai massage session?

The massage session will be performed on a thin floor mattress or on the table to allow maximum comfort and mobility during the session. To Start, your practitioner will kneel at your feet in a “wai” (prayer like) position. This is a sign of respect for the guest.

At the end of your massage you will be completely relaxed and refreshed. A number of guests report that they have fallen asleep or are amazed at how relaxed they became with the progression of the massage. You should always double your water intake for 48 hours after your session to help the detoxification process of your muscles and report any medical conditions to your practitioner prior to your session. Try to refrain from eating at least 1-hour prior to your session.

How does Thai massage compare to Western massages?

Traditional Thai massage techniques allow practitioners to utilize their body weight. The guest is fully clothed and no oils are required. Western style massages require the guest to undress for oils to be applied to the body and the massage is most often performed on a table.

Western massage will typically focus on a specific area of the body where the guest has a given concern. Thai massage always performs work on the entire body addressing the guest’s overall well being to help the body function at its highest levels..

Additionally, Thai massage uses point pressure to open energy lines or “sens” in the body as diagramed throughout Asian culture. The energy work is combined with stretching techniques to open the guests body creating a relaxing and simultaneously invigorating experience. A Thai massage practitioner may utilize their hands, elbows, knees, or feet throughout the massage. Rest assured Thai massage is never painful. Western massage mainly focuses on kneading of muscular tissue through compression and various hand movements.

Thai massage has been practiced for well over 2500 years, kept in its traditional form, and is becoming increasingly popular in the West.

What is Thai Herbal Compress Massage?

Thai Herbal massage is another popular type of Thai treatment, and is a truly unique experience. Stretching, point pressure and hot herbal compresses combine to provide the utmost in muscular and mental relaxation. The blend of traditional Thai herbs used in this massage has a relaxing and simultaneously invigorating effect on the body and mind, soothing sore and over-worked muscles, while giving a boost for the body’s energy level.

Hot compresses are also excellent for stiff, sore or pulled muscles and ligaments, back pain, arthritis, chronic pain or injury, disorders of the internal organs, skin diseases, migraines, and chronic stress or anxiety. Herbs for the compresses are blended with attention to the therapeutic needs of the individual, and are heated in an herbal steamer. Hot herb bundles are applied to the body during a massage session.

What Should I Expect?

Expect a sense of the ancient healing touch of Asia, the natural way of health and well-being. We invite you to relax and unwind in the ritual of the spa. We’re here to guide you along in your experience, as well as show you how to take the spa experience home with you. This is your time to focus on you and discover a wonderful way of life.

What should I wear?

Please feel free to wear whatever you feel comfortable in to the spa. When you arrive we will give you slippers to wear in the spa.

Should I bring my valuables?

We recommended that you do not bring your valuables with you, as all jewellery needs to be removed prior to spa treatments. No responsibility will be taken by the spa for any loss of valuables.

How do I choose my treatments?

We offer a varied menu that will suit all your needs. Please feel free to visit for a complimentary consultation. Our team will help you decide which treatments will be most beneficial to you.

Should I pre-book my spa appointment?

Our spa enjoys high occupancy throughout the year. We welcome prior bookings. Treatment menus and appointments can be sent to you via email. A credit card number is required at time of booking.

When should I arrive for my treatment?

We recommend that you arrive at least 5 minutes prior to your treatment time. This will allow you the full benefit of your treatment and the spa’s calming surroundings. Arriving late will simply limit the time for your treatment, lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest is not delayed, however the full price will be charged.

What if I have special health considerations?

Please notify us if you are pregnant, have high blood pressure, other physical ailments, or if you have any allergies, e.g. nuts or seafood. If you have any concerns regarding your health or body please let us know. We recommend that food or alcohol not be consumed before or immediately after your spa treatments

We are also wheelchair accessible and able to see clients with artifical limbs, casts etc. Special consideration will be taken for these guests. Please book at least one week ahead if you require wheelchair accessible services. All wheelchair clients have to be independantly mobile.

What if I need to cancel my spa reservation?

We understand that sometimes you may need to change your schedule. Because your spa appointments are reserved especially for you, we kindly ask that you give us a minimum of twenty-four hours (24 hours) notice so someone else may visit us. You will be responsible for all missed appointments without due notice

Packages and vouchers are non-refundable and subject to the cancellation policy. We kindly request that you arrange your treatments well in advance

Should men shave before their facial treatments?

It is recommended that men shave a few hours prior to their appointment time, rather than immediately before.

Is there a limit to the number of spa services I should plan in a day?

You may have as many as you like. Our spa team will advise you of the best order in which to enjoy your services.

Spa Etiquette

Our spa environment is one of relaxation and harmony. In order to ensure a tranquil atmosphere we kindly request that Spa guests refrain from using mobile phones and speak in a gentle voice. For your maximum pleasure, and to ensure everyones safety, children and all pets are not allowed in the spa.

Gratuities

In appreciation for outstanding service, gratuities may be offered at your discretion. Gift cards do not include gratuities, unless otherwise specified

 

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